National Immigrant Justice Center
The National Immigrant Justice Center (NIJC) is dedicated to ensuring human rights protections and access to justice for all immigrants, refugees and asylum seekers.
Optimizing and adapting the site to changing needs — over 9 years since the last redesign
Highlights
Content focused on getting resources to immigrants
Site optimization for 9 years prevents redesign
Efficiencies for content editors
Results
Saved staff time, improved ability of people to find content, adapted site to changing needs.
By organizing content in an intuitive manner, immigrants can more easily find information. That means fewer phone calls to the staff and the ability to get help faster.
Adapting the site content and features over time as the immigration landscape has changed keeps the site current and meeting the needs of both immigrants and attorneys who help them.
They're communicative and honest. We've had no surprises, and they're very good at setting the parameters.
Tara Tidwell Cullen, Director of Communications